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KrogerFeedback Survey Guide: Complete Help Customers

If you’ve just shopped at Kroger and noticed a message about the KrogerFeedback survey on your receipt, you’re in the right place. This guide explains exactly how to use www.kroger.com/feedback, what the kroger.com feedback survey offers, and how to avoid fake or unofficial sites while claiming your fuel points and sweepstakes entries.

Based on what Kroger publicly shares and what the top survey-guide sites explain, the official survey is quick, free, and designed to understand customers better while rewarding regular shoppers.

What Is www.kroger.com/feedback?

The KrogerFeedback survey is Kroger’s official online customer satisfaction survey, hosted on the Kroger website itself, not on a third-party domain. Customers who recently shopped at any participating Kroger family store can go online, answer a short questionnaire about their visit, and earn bonus fuel points plus a chance to enter sweepstakes.

Kroger uses these responses to monitor:

  • Store cleanliness
  • Product availability and freshness
  • Staff helpfulness and politeness
  • Checkout speed and overall satisfaction
The aim is simple: improve your in-store experience by listening directly to your feedback.

Official URLs & Important Keywords You’ll See

You’ll see several similar terms online, but they all point back to the same official survey concept. Common phrases include:

  • “www.kroger.com/feedback” – the official survey page on Kroger’s site
  • “kroger.com feedback” – often used generically for the same survey
  • “kroger.com feedback survey” – full phrase many guides and help sites use
  • “www.kroger.com feedback/survey” – sometimes mentioned as an alternate route when you don’t have a printed Entry ID

When in doubt, type the address exactly as shown on your Kroger receipt, or use the version in code form:

https://www.kroger.com/feedback

What Rewards Can You Get From kroger.com Feedback?

Kroger adds a strong incentive to encourage honest feedback:

  • 50 bonus fuel points per completed eligible survey
  • Entry into monthly sweepstakes, where prizes may include
    • a $5,000 grand prize
    • $100 gift cards for multiple winners

These fuel points are added to your loyalty card, and you can usually redeem them at Kroger Fuel Centers to save money on gas. The sweepstakes details (prize amounts, odds, number of winners, etc.) are explained in the official rules, which you should always review on Kroger’s website.

Tip (Trust & Safety): Rewards can change over time. Always double-check the current reward and sweepstakes terms directly on https://www.kroger.com/feedback before you start.

Who Can Take the Kroger.com Feedback Survey?

Most third-party guides agree on a core set of eligibility requirements, which reflect Kroger’s own survey rules:

Basic Eligibility

  • You must be 18 years or older.
  • You must be a legal resident of the United States where the promotion is valid.
  • You need a recent Kroger (or Kroger family store) receipt that includes a survey invitation or Entry ID.
  • The receipt is typically valid for about 7 days from the purchase date.

Entry Limits

  • Usually one survey per receipt.
  • In many cases, there is a limit to how many entries you can submit per person or per household per sweepstakes period (see official rules for exact limits).

Participating Stores

The survey covers a broad Kroger family of stores, which often includes names like: Ralphs, Dillons, Fry’s, Smith’s, King Soopers, QFC, City Market, Baker’s, and others under the Kroger umbrella.

What You Need Before Starting the Survey?

Before visiting www.kroger.com/feedback, keep the following ready:

  • Your latest Kroger store receipt
  • Date and time of your visit
  • The Entry ID or survey code printed near the bottom of the receipt
  • A stable internet connection
  • A few minutes of uninterrupted time (most guides say around 5–10 minutes)
If your receipt does not have an Entry ID, there is usually an alternate access method where you enter your store phone number plus date & time of the visit instead.

Step-by-Step Guide to the Kroger.com Feedback Survey

Here’s a simple walkthrough based on the information provided on major survey-guide sites and Kroger’s own instructions.

Step 1: Go to the Official Survey Page

Open your browser and go to:

  • https://www.kroger.com/feedback
    or, when mentioned,
  • https://www.kroger.com/feedback/survey (used when you don’t have a standard Entry ID).

Make sure the address begins with https://www.kroger.com and not a look-alike domain

Step 2: Choose Your Language

Most guides confirm that the survey is available in at least:

  • English
  • Spanish (Español)

Pick the language in which you’re most comfortable answering questions accurately.

Step 3: Enter Receipt Details

Fill in the basic visit information from your receipt:

  • Date of the visit
  • Time of the visit
  • Entry ID / Survey Code

If your receipt shows no Entry ID, look for and use the “I don’t have an Entry ID on my receipt” or similar option. In that case, you may be asked for:

  • Store phone number
  • Visit date
  • Visit time

How to Complete www.kroger.com/feedback on Mobile?

You don’t need a computer to participate. Most guides confirm that the survey works fine on smartphones and tablets.

Mobile Steps:

  1. Open your mobile browser (Chrome, Safari, etc.).
  2. Go to https://www.kroger.com/feedback.
  3. Enter the visit details from your receipt (date, time, survey code).
  4. Answer each question by tapping the relevant option or typing into text boxes.
  5. Submit the survey and confirm that your entry was accepted.

Many sites note that the survey pages are optimized for touch screens, making it convenient to complete on the go.

Practical Tips to Give High-Value Feedback

To maximize the impact of your feedback and ensure it truly helps Kroger improve, consider these tips:

Be Specific About Your Experience

Instead of just selecting “satisfied” or “not satisfied,” explain:

  • Which department impressed or disappointed you (produce, meat, bakery, pharmacy, etc.)
  • Approximate time of day of your visit
  • Any staff member who really stood out
  • Exact issues (e.g., “no carts available,” “long line at checkout,” “expired items on shelf”)

Be Fair and Balanced

  • Mention what went well, not just problems.
  • If something negative happened, explain briefly why it bothered you and how it could be improved next time.
  • Avoid abusive language—constructive, respectful feedback is taken more seriously.

Protect Your Personal Information

  • Only share contact details requested on the official survey page.
  • Do not enter payment card numbers or highly sensitive information anywhere in the survey.
  • Confirm the site is secure (look for https:// and the official com domain).

These behaviors build Trustworthiness, another key pillar of the best information. 

Common Problems & How to Fix Them

Even with a simple survey like kroger.com feedback, you might run into small issues.

“My Entry ID Doesn’t Work”

  • Double-check that you typed the Entry ID exactly as printed (watch for zeros vs. the letter O).
  • Make sure your receipt is still within the valid time window (often 7 days).
  • If there’s no Entry ID on the receipt, use the alternate path (store phone number + date + time) via kroger.com feedback/survey where available.

“The Page Is Not Loading”

  • Check your internet connection.
  • Try using a different browser or device.
  • Some guides suggest using the “load accessibility friendly version” link if available on your device or connection.

“I Can’t Finish in One Go”

The survey usually doesn’t support saving and resuming later, so:

  • Start it when you have 5–10 minutes free.
  • Avoid closing the tab or refreshing the page mid-survey.
If you continue to have issues, you can contact Kroger customer support using the details provided on the official Kroger website or on the back of your receipt.

Is the kroger.com Feedback Survey Safe & Legit?

There are a few good signs that www.kroger.com/feedback is a legitimate, safe survey:

  • It is hosted on Kroger’s own domain (com), not on a random or unrelated URL.
  • The survey is referenced consistently across multiple reputable survey-guide sites and Kroger-related information sources.
  • The rewards (fuel points and sweepstakes entries) align with Kroger’s broader loyalty and fuel rewards programs.

Still, it’s wise to follow basic online safety habits:

  • Type https://www.kroger.com/feedback directly into your browser instead of clicking unknown links.
  • Ignore emails or messages that ask you to pay a fee to claim Kroger survey rewards—the survey itself is free.
  • Only trust survey content when it appears on Kroger’s official site or is clearly linked from it.

Quick FAQ About www.kroger.com/feedback

Most sources say around 5–10 minutes, depending on how detailed your answers are.

Yes, as long as you have a new receipt with a valid survey invitation and follow any limits in the official rules, you can complete another kroger.com feedback survey for each visit.
For the fuel points reward, you do need a purchase and receipt. Some sweepstakes may have alternative entry methods—check the official rules on Kroger’s website.
Guides indicate that Kroger uses the data for research and service improvement and follows a privacy policy limiting how the information is shared. Always review the Kroger privacy policy linked from the survey page for the latest details.
Even if your store is branded as Ralphs, Dillons, Fry’s, Smith’s, King Soopers, or another Kroger family name, the receipt may still direct you to www.kroger.com/feedback, and the survey will recognize it.

Final Thoughts: Make Your Visit Count

Every time you shop at a Kroger family store, your receipt is more than proof of purchase—it’s a chance to:

  • Share your real experience (good or bad)
  • Help improve store service and product quality
  • Earn fuel points and enter attractive sweepstakes through the com feedback survey

By using the official path at www.kroger.com/feedback, filling in accurate visit details, and offering honest, specific comments, you support Kroger in making smarter decisions about staffing, inventory, cleanliness, and overall customer experience.

The next time you shop, don’t ignore that small note about www.kroger.com feedback/survey on your receipt—turn a few minutes of feedback into real-world savings at the pump and potentially big sweepstakes prizes, while helping make your neighborhood store better for everyone.